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Delivery Information

All delivery times quoted on this page are the delivery times quoted to us by the courier companies, they are not guaranteed by us and are completely outside of our control. We cannot be held responsible for any of them missing delivery deadlines.

Please note delivery times quoted are the delivery times after your order has shipped, not the delivery times after you have placed your order, Next Day Delivery does not mean you will receive it the next day after you place your order, it means it will be delivered the next working day after it is shipped. Please see product details for shipping times.

Royal Mail 1st Class Recorded

This method of postage requires a signature, delivery would normally take 1 day, but the parcel is not tracked, it will go through the normal postage system, and the only difference between this and standard first class delivery is that it will need a signature upon delivery. If there is no-one to receive delivery a card will be left (we do get quite a few customers who do not get left a card, so if you receive an email confirming despatch and it does not arrive within a few days, then check back with us to confirm it has been posted and then check with your post office) and the parcel will be returned to your local post office. The post office will keep it for 1 week before returning it to us. The disadvantage of this postage method is that if your delivery does not arrive there is nothing we can do until 15 working days have passed, as it will not officially be classed as lost until then.

If you choose this service and your parcel is lost, you would have to wait until it is officially classed as lost by Royal Mail before we could send out a replacement, which is currently 15 working days.

Royal Mail Special Delivery

This is the best delivery method offered by Royal Mail, in our opinion it is the best delivery method to choose, but costs a bit more. With Special Delivery your order will be delivered next working day before 1.00pm, this is guaranteed by Royal Mail and they rarely miss the deadline, but in practice there is not a lot that can be done if they do miss. Although a Saturday Delivery is not guaranteed, they will on the majority of cases deliver on Saturday as well.

APC Courier

The next day service from our APC courier is very reliable, they deliver next day in about 99.7% of cases (apart from when the delivery option shows longer).

This service is recommended if you are at the delivery address all day or are getting your order delivered to a business address. The disadvantages of this method are that if there is nobody in to accept delivery it will be taken back to the depot and you will have to phone to re-arrange delivery for another day. The depot can be up to 70 miles away so collecting from the depot yourself can be difficult. APC will not deliver on a Saturday unless a surcharge has been paid, the surcharge is in our opinion very expensive, it is in most cases an additional £25.00.

Delivery from APC will normally be next working day between 8.00 AM and 4.00PM, but can sometimes be later if they have a high workload.

Interlink Express

Interlink Express is also a next day courier (apart from when the delivery option shows longer), Interlink uniquely offer a 1hr delivery window so you do not have to stay in all day. You will receive an email from them the day your order is shipped with a link to enable you to change the delivery day, you will also receive an email on the morning of the delivery telling you a 1hr delivery window, you can also ask them to deliver a different day at this point by following the instructions in the email.

Royal Mail International Signed For

This delivery method is the cheapest international service we offer, It requires a signature upon delivery so if there is no-one to receive delivery a card will be left and the parcel will be returned to your local post office.(we do get quite a few customers who do not get left a card, so if you receive an email confirming despatch and it does not arrive, then check back with us to confirm it has been posted and then check with your post office). The post office will keep it for 1 week before returning it to us. The disadvantage with this method is that it can take from 1 - 4 weeks for delivery.

DPD By Road

Delivered by the DPD road network, delivery can take 2 - 5 days depending on your location, this service can only be used for European deliveries, the further you are away from the UK, the longer it will take to get to you.

Fed-ex International Delivery

The best and quickest international delivery option we have, it is generally more expensive than the others but delivery will be 1 - 2 days to USA/Europe and 2 - 3 Days worldwide. Fed-ex will start clearing your order with customs before it has even left the UK, this makes them the quickest delivery service for international deliveries.


We look forward to receiving your order